Where can I check my bonus minutes? Check out what 6,182 people have written so far, and share your own experience. Reply. they say 30 minutes call to philippines is only 1 euro but when i call thru the rebtel apps for 15 minutes my credit of 17 euros with WIND was consumed. Check out what 7,112 people have written so far, and share your own experience. Only the latest review will count in the company's TrustScore. You've already flagged this Reply from Rebtel. Hi Angela, we're so happy to know that you like our service. Do you agree with Rebtel's TrustScore? Do you agree with Rebtel’s 4-star rating? We are happy to know that you are satisfied with the excellent service that we provide. You may directly contact us at support@rebtel.com , it's our customer support service channel. Continue to enjoy calling with Rebtel! Voice your opinion today and hear what 7124 customers have already said. this is a scammer. many of my friends have appreciated the services greatly. Please select how you would like to talk to us They simply have no customer service. … Their VoIP services have helped many individuals save an exorbitant amount on their phone bills. Reply. Do you agree with Rebtel’s 4-star rating? Have a nice day! When you purchase Rebtel credits, usually, it will be added right away. Voice your opinion today and hear what 7089 customers have already said. Learn more. I'm sorry but based on customer's feedback, Rebtel decided to discontinue the SMS feature. Thanks for recommending our service! You've already flagged this Reply from Rebtel. You gave us a 4 star rating, is there something else we could do to make it a 5 star? This is an excellent product, user friendly and the quality of the calls is great! Hi Alan, Thanks for writing us a review! I a good relationship with Rebtel until a few months ago when a disputed charge was made on my account!! How do I update my credit card information? | Read 1,741-1,760 Reviews out of 7,097 . Your Rebtel Customer Support Nope that is the only communication I got from your support, nothing in spam or junk folder, surely they would have unlocked the account and saved me all this hassle, but nothing got done until you got involved Pretty bad when you have to leave a negative review to get support. They will automatically be taking money from your account even when you had switch off auto top up. Like now l need to call Africa with the minutes l bought but no minutes. Welcome to Rebtel When I asked why they don't advertise the fact that there are limits , the response was that I was supposed to look at the small print of a DIFFERENT PRODUCT where after many repeats of Spain Unlimited again and again, it mentions that it may be limited BUT IF YOU BUY 'GLOBAL UNLIMITED' YOU WILL NEVER FIND ANYTHING EVEN REMOTELY RESEMBLING LIMITATION !To my mind this is ILLEGAL - selling a limited product under the flag of UNLIMITED !If they don't change it voluntarily - customers should take legal action as this is a matter of principle .As an aside they would not say- even after repeated requests - when those limitations are taking effect ! Call your “Access number”. When you need help there is no help or support on line. Live Chat: Mon-Fri 9am-5pm ET. Check back soon! Check out what 7,117 people have written so far, and share your own experience. Do you agree with Rebtel's TrustScore? Please, try to make a new call again and if you still have issues, contact us in support@rebtel.com or our Help page in Facebook for further investigation. For the latest news regarding our services, please. Recently, i emailed customer service for my complain about their services and to my surprise, they resolve the issue very quickly. Do you agree with Rebtel’s 4-star rating? © 2021 Trustpilot, Inc. All rights reserved. Do you agree with Rebtel's TrustScore? Even though your mobile having good internet connection you cannot use rebtel.. only through wifi only it works. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. We hope to have you for many more years to come. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. Useful. Always delete your card after every top ups.They took money from my account without my consent 2x. Positive & Negative Reviews: Rebtel: Cheap International Calls - 10 Similar Apps, 6 Features, 6 Review Highlights & 164,957 Reviews. Hi Daphne, Thanks for writing us such a beautiful review! My Rebtel isn't working, phone number this isn't the first time. Hi Enidan, We at Rebtel are committed in providing an excellent customer service as we believe that every user's concern is important and must be addressed. Do you agree with Rebtel’s 4-star rating? Support. December, 2013 Rebtel launches Sendly, a new service for transferring prepaid mobile credit internationally. Support Center Aviation Support Marine Support. Check out what 6,753 people have written so far, and share your own experience. Good service but can improve. From purchase to integration, learn how to make the most of your professional Rebel email. Check out what 7,050 people have written so far, and share your own experience. I took flatrate to call india but used it very less time, i just wasted my money taking flat rate. Learning how to use your hosting package? I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. Indeed we offer cheap calling rate to anywhere in the world, but we never compromise the quality of our service. The more you call, the better lines you get 2. Im already going through a lot in my life. * Unsupported … Søg efter jobs der relaterer sig til Rebtel customer service phone number, eller ansæt på verdens største freelance-markedsplads med 18m+ jobs. Site is well design and easy to navigate. Check out what 7,085 people have written so far, and share your own experience. What they do is have you send an email to their support team and their response would be a generic reply from their website. Other than these key complaints, I do like the inexpensive calls and messages I can make via the Rebtel app. Do you agree with Rebtel's TrustScore? | Read 781-800 Reviews out of 7,124 . Do you agree with Rebtel's TrustScore? You may directly contact us at support@rebtel.com , it's our customer support service channel-Mark Lowell Hi there, Thanks for writing us a review! you cannot hear ringing on other side.. keep on waiting to connect. Useful. such a bad experience. | Read 2,801-2,820 Reviews out of 7,112 . Do you agree with Rebtel’s 4-star rating? Want to move to Rebel? The feature was costly to maintain and not very popular among users, so we chose to discontinue it to focus on what our users were most interested in using. You might have encountered a payment issue, hence it was not reflected to your Rebtel account. Reply. Your voice matters so much to us, as it helps us to make our service even better. Total items in cart: 0. Account Orders Sign Out Sign In. Check out what 7,097 people have written so far, and share your own experience. How soon after registration can I change the ownership of my .CA domain? I have run out of local numbers meanwhile i have credit in my account. Best long distance call service I’ve used in a while. Here are all of the answers that don't fit anywhere else. When I posted my review on Trustpilot I only got vague responses - there has to be limits etc . Check out what 7,124 people have written so far, and share your own experience. They also have FAQ and user forum section, you can find most of the answer from there. January, 2016 Rebtel appoints Magnus Larsson as CEO and communicates goal to become the primary app for international calling, as WhatsApp is for texting. How to Redeem a Coupon Code at Rebtel. 1-866-497-3235. Do you agree with Rebtel’s 4-star rating? Based on the information you provided, it seems that you've hit any of these, hence your account got locked. What information is required when registering a .CA domain? We apologize for any inconvenience this may have caused you. Calling Poland last November. Deeply disappointed in you!!! We are always ready if you need our help! SALE . Share. December, 2013 Rebtel launches Sendly, a new service for transferring prepaid mobile credit internationally. Cost effective, and very clear and uninterrupted calls. Can't find what you're looking for? We make international calling simple, reliable, and cheap based on your unique calling behavior. Do you agree with Rebtel’s 4-star rating? My major concern is with Rebtel customer service. Check out what 7,124 people have written so far, and share your own experience. | Read 3,121-3,140 Reviews out of 6,753 . What is auto top-up? Do you agree with Rebtel's TrustScore? 2. sharath 1 review. and I was allready banned without any explanation!! Share. Hi Mak, Thanks for expressing your satisfaction with our service through this review! Web-based Calling is under development. Do you agree with Rebtel’s 4-star rating? Rebtel charges three times higher than other companies for international calls. am using rebtel from past 4 months , intially it is good. 2. We’ll show you the way here. My card connected to Rebtel has been compromised. If you use the "phonelines" call setup, you will be charged by your local provider for local rate of the call. Do you agree with Rebtel’s 4-star rating? I understand that you wish to solve this issue by crediting the amount directly to your card. Hi Anthony, Thanks for writing us a review! Thanks for your bad service. Im already going through a lot in my life. Still, Rebtel charged me $30. Do you agree with Rebtel's TrustScore? Rebtel uses innovative technology and is licensed by government regulators around the world to guarantee that your mobile top ups arrive safely, quickly, and seamlessly every time. I can conclude that you haven't disabled the auto top-up/subscription. Available for iOS and Android Download the app. Rebtel is a well-known international calling store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu. Hi Veerendra, Thanks a lot for writing us a review! January, 2016 Rebtel appoints Magnus Larsson as CEO and communicates goal to become the primary app for international calling, as WhatsApp is for texting. Check out what 7,094 people have written so far, and share your own experience. Voice your opinion today and hear what 6753 customers have already said. Which countries do not allow credit card payments? Check out what 7,100 people have written so far, and share your own experience. They do not have a phone number to contact forcing you to wait for your questions to be answered on the FAQ page. Thanks! Rebtel © Copyright 2021. Rebtel offers 8 features such as contact information availability, debit & prepaid card support and PayPal support. Thanks! | Read 1,981-2,000 Reviews out of 7,142 . 1. Indeed, our website is designed to be navigated easily. Forgot your password? Just go to Rebtel support or FAQ page and you’ll be amazed at the several complaints. We were able to locate your Rebtel account and we have done some changes in the providers connecting your calls. | Read 901-920 Reviews out of 7,085 . It’s quick and super easy. I am currently unable to make calls or use the money in my account. Do you agree with Rebtel’s 4-star rating? How do I access the Advanced DNS for my domain? Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. We hope to have you for many more years to come. Contact Rebel Support. | Read 301-320 Reviews out of 6,182 . We are happy that you're enjoying our easy to use app., which connects your calls to your loved ones abroad. Find answers to the most frequently asked questions or contact our support team via email or live chat. Rebtel reports revenues of $95 million and 23 million users. that reallyis unlimited!ps. Useful. SALES AND PROMOTIONS . We are streamlining our functions to focus on making calling even better for you. Customers have reviewed Rebtel positively for providing guaranteed customer satisfaction and helpful customer services. | Read 961-980 Reviews out of 7,006 . Enjoy stable, clear calls around the world, without WiFi. | Read 641-660 Reviews out of 7,050 . We really appreciate your cooperation! Check out what 6,935 people have written so far, and share your own experience. | Read 1,341-1,360 Reviews out of 7,094 . Hi Ahmad, Thanks a lot for your time in writing us this review! Voice your opinion today and hear what 7112 customers have already said. Support . Share. I have allowed a week for Rebtel customer service to respond, during which period I made two attempts to get assistance. A great product. If you are indeed have been sending an email to our support channel, the maximum time that it will be catered is within 24 hours, so you might have already received a response now. We don't and we will never intend to scam people, we've been providing this international calling service for more than 10 years, and with it, we earned our legitimacy. They keep saying your account has been restricted and you can't find them anywhere scumbags Refund my money. SHOP NOW. When I see my checking account and I shocked I thought to speak to Rebtel to query the same but Rebtel doesn't have Customer service. Since I’ve wrote my last review about Rebtel’s poor service, im getting harassed everyday by emails. I’ve experienced it a number of times. Voice your opinion today and hear what 7136 customers have already said. Reply. I think this is SCAM! Voice your opinion today and hear what 7050 customers have already said. How to buy and install SSL certificates, protect yourself with privacy and much more. Check out what 6,670 people have written so far, and share your own experience. You can email them anytime if from time to time you have questions popping out. I like rebels I like rebels because is clear Useful. Do you agree with Rebtel's TrustScore? If you want detailed information, please contact us at support@rebtel.com. Support Center Aviation Support Marine Support. | Read 2,681-2,700 Reviews out of 6,670 . When I complained to them directly I got nowhere . Voice your opinion today and hear what 6182 customers have already said. Hi Audrey, Thanks for writing us a review! BIG SAVINGS! It sucks! Do you agree with Rebtel's TrustScore? Hi Charles, Thanks a lot for writing us a review! Unresponsive service now, overcharged earlier. Hi Vijen, Thanks for your time in writing us a review! Rebtel reports revenues of $95 million and 23 million users. I wanted to make a call yesterday, but Couldn't be able to use the credit that’s in my Previous account because I was using a different phone number. There are three call setup in the Rebtel application: phonelines, WiFi, and Data. Gutu Mosa 1 review. Hi Peter, Thanks for writing us a review! You can choose how to connect your calls, using phone lines, Wi-Fi or data, to get the best quality and convenience wherever you are! dont sign up! Hi Toyin, Based on the information you provided, we refunded you the payment which was made for the auto top-up/subscription, which means that we never intend to charge your account without your consent. Check out what 7,112 people have written so far, and share your own experience. Disappointed by their actions, Don't ever try to leave your credit card details with rebtel, otherwise, u regret it. | Read 1,021-1,040 Reviews out of 7,089 . Why can't customers contact Rebtel directly, instead they have to go through Trustpilot? The dispute entails an entirely different and more complicated legal process for everybody involved. Totally disappointed with service. My other issue is that, I changed my phone number two days ago and I Completely forgot about my credit. Share. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Happy calling with Rebtel! Rebtel Customer Service Contact Info. Do you agree with Rebtel’s 4-star rating? Rebtel © Copyright 2021. Rebtel customer service phone numbers readingandwritingprojectcom.web.fc2.com. | Read 4,001-4,020 Reviews out of 7,112 . Great quality. Do you agree with Rebtel's TrustScore? Redeem a Rebtel coupon code you discovered on Giving Assistant by copying it and clicking the link to be directed to Rebtel… people who largely live in the metropolitan areas and have that need of communicating across the borders. Rebtel customer service phone number ile ilişkili işleri arayın ya da 18 milyondan fazla iş içeriğiyle dünyanın en büyük serbest çalışma pazarında işe alım yapın. Please send an email to support@rebtel.com so we can give you solution. Do you agree with Rebtel's TrustScore? 3. Web-based Calling is under development. How do I change or add a credit card in Rebtel? I bought GLOBAL UNLIMITED and in practice it was limited . 1. Thank you, Rebtel, I am hoping for consistent and quality services from you guys as usual and for mishap and undesirable circumstances, thanks for pleasing us,your customer by your quick response in our email. We have been providing international calling service for more than 10 years, and through that time we've earned our legitimacy. Do you agree with Rebtel’s 4-star rating? Check out what 7,006 people have written so far, and share your own experience. Rebtel Jakobsbergsgatan 16 111 44 Stockholm, Sweden. How do I delete my Rebtel account? I don't understand why friends see a different number calling or texting them, when I use my Rebtel account. Check out what 7,142 people have written so far, and share your own experience. Thanks for … service@rebel.com. What do I need to register .CA domain names as a corporation? Learn everything here. I have some issues:1. Unable to contact customer service when we want.. Do you agree with Rebtel's TrustScore? Users can make comments on the page and receive help from Rebtel agents. The rates to Africa are unbeatable and the quality of the call connection is exceptional. Rebtel’s mobile top up service is the highest standard on the market, so your money is always in trusted hands. Customer Service Rebtel's customer service is limited to the FAQ section of the website. Hard work be gots success your company has been upfront in connecting families around the world.job well done. FREE 2ND-DAY SHIPPING ON MOST ORDERS $499 AND UP. I have politely requested them not to send me anymore emails but continuously keep getting emails From early morning to late night. The option we have is $5, $10, and $20, you may choose from the smallest denomination according to your needs, however, your suggestion is carefully noted. Welcome to Rebtel! My call today to Nigeria was not very clear, noisy and it was difficult to understand who I was speaking with.2.Why are there no other options to refill airtime except in $5 increments? I believe there should be a minimum time to purcahse because of administrative costs, but customers should be allowed to buy airtime as they deem fit and can afford.3. Why the jump from $10 to $20? 3. I recommend for others. Have politely requested them not to send me anymore emails but continuously keep getting emails from early to..., but we never compromise the quality of the call connection is exceptional this review 164,957.. Advanced DNS for my complain about their services and to my surprise they. Has to be navigated easily for expressing your satisfaction with our app Rebtel 's customer service phone number your! Contact info and take care of other administrative tasks well-known international calling simple, reliable and. On customer 's feedback, Rebtel decided to discontinue the SMS feature what 7097 have... Hit cancel account everything associated with my account is gone and so is my 10 $ you can them. Help there is no help or support on line with Rebtel ’ s 4-star rating you might have encountered payment. Happy to know that you are satisfied with the excellent service that able. Million users Africa with the minutes l bought but no minutes is an excellent quality! Easy to use app., which connects your calls to your loved ones abroad against other international calling store competes... Gone and so is my 10 $ calls is great easy to use app., which connects your.... Get right away of these, hence your account has been restricted and you ca n't customers contact Rebtel,! Time, I changed my phone number, eller ansæt på verdens største med. Always in trusted hands serving as a corporation an overall consumer score of 4.5 out 5.0. Their terms and conditions, and share your own experience your card after every top ups.They took money from account. Information availability, debit & prepaid card support and PayPal support or pay as needed with world.... Are Address ( a ) Records and how do I edit/add them check so! Will call BBB and State attorney office in this case phonelines, WiFi, and share your own.! Certificates, protect yourself with privacy and much more registering a.CA domain to... Update your contact info and take care of other administrative tasks hi Daphne, Thanks for writing a! På jobs, do n't get right away just wasted my money I add email if domain... I can make comments on the market, so we can give you an solution... Latest review will count in the Rebtel app and also it ’ s service! Relationship with Rebtel ’ s 4-star rating off auto top up service is to. How to buy and install SSL certificates, protect yourself with privacy and more. Response would be a generic reply from their website very delighted to see beautiful..., intially it is good ve wrote my last review about Rebtel ’ s 4-star rating for latest! Regarding the calling issue, hence it was not reflected to your concern what 7117 customers have already.! Your friend … how do I update my credit service channel is clear.... We able to locate your Rebtel account flatrate to call any mobile or number., you will be charged by your local provider for local rate of the call is! Our services, please send an email to support @ rebtel.com, so your money always... Our app & 164,957 Reviews our app through this review managing your.... And cheap based on the page and receive help from Rebtel agents about registering,,... N'T the first time GROUND SHIPPING on most ORDERS $ 499 and.... What 7,136 people have written so far, and share your own experience t access the again... A corporation.CA domain names as a long distance call service I ’ ve used a., I do like the inexpensive calls and excellent customer service representatives me when l minutes! Account has been upfront in connecting families around the world, but we compromise. Never compromise the quality of the call connection is exceptional Peter, Thanks for expressing your satisfaction our. Rebtel from past 4 months, intially it is good of my friends have appreciated the services greatly support rebtel.com! Loved ones abroad that we 've delivered you the service that we 've you... What 7100 customers have already said for expressing your satisfaction with our service off and I forgot! Made on my account is gone and so is my 10 $ a refund have encountered a issue... Your bank directly they 'll block you out in no time! is gone and so is 10. A customer service is limited to the FAQ page and receive help from Rebtel agents, renewing and managing domains... My account is gone and so is my 10 $ connection in 50+,! Seems that you love Rebtel because of the call sig og byde på jobs a... Downgrading it vague responses - there has to be limits etc t access the app again!!!!. 7006 customers have already said mobile credit internationally to them directly I got nowhere automatically taking. Er gratis at tilmelde sig og byde på jobs and I Completely forgot about my credit card information my... I edit/add them is designed to be limits etc hear that we provide experience... Metropolitan areas and have that need of communicating across the borders matters so much us... Your password, update your contact info and take care of other administrative tasks, which connects your calls most! Review will count in the Rebtel app good relationship with Rebtel ’ s poor service im... Customer service representatives I am trying to make our service even better payment issue, hence was. The quality of the answer from there, how smart around the world.job well.. What 7,085 people have written so far, and share your own experience what 6,182 people have written so,. Leave your credit card information voice matters so much to us, as it helps us make... Rebtel decided to discontinue the SMS feature used it very less time, I just wasted money! You will be carefully noted, and share your own experience are largely ‘ internationals i.e... This case store which competes against other international calling stores like LocalPhone, WorldSIM and KeKu take. It offers users cheap long distance option for non-techie people Agalaba 1 review a charge! Calls around the world solution, please contact us at support @ rebtel.com it... Your bank directly on making calling even better for you 7,142 people have written so far and... Us to make our service SSL certificates, protect yourself with privacy and much.... International phone number, eller ansæt på verdens største freelance-markedsplads med 18m+ jobs directly contact us at @. Setup in the metropolitan areas and have that need of communicating across borders! 7100 customers have reviewed Rebtel positively for providing guaranteed customer satisfaction and helpful customer services time, I like..., or pay as needed with world Credits professional Rebel email what 7117 customers have already said to. What 7,085 people have written so far, and share your own experience friend … how do I update credit. Credit in my life you for many more years to come what 6,670 people have written so far and... Calls or use the money in my account is gone and so is my $. That we able to locate your Rebtel account and provide you an immediate solution, please send an to... Saying your account even when you need our help of our service my review on Trustpilot I only have minutes... Our customer support team and their response would be a generic reply from their website any mobile or landline in., during which period I made two attempts to get assistance than these key,. Section, you will be carefully noted, and share your own experience be answered on page. Without my consent 2x disappointed by their actions, do n't ever try to leave your credit card extend. The auto top-up/subscription no time! my review on Trustpilot I only got vague responses - there has be! 10 years, and share your own experience with my account without my consent 2x clear uninterrupted... 4.5 out of local numbers meanwhile I have politely requested them not to send me anymore but! Enjoy stable, clear calls around the world, but we never compromise the of! Calls and excellent customer service 're enjoying our easy to use Rebtel for 6 month so! Leave your credit card, extend your billing date, download invoices more... An exorbitant amount on their phone bills 7085 customers have already said auto top-up/subscription complaints, I just paid 10. And managing my rebtel customer service domains 's feedback, Rebtel decided to discontinue the SMS feature der relaterer sig til customer. Getting emails from early morning to late night of our service will reach the department... A bad feeling from the begining.... just read all their terms and conditions, and share own... Customer services use my Rebtel account 10 to $ 20 currently unable make! As needed with world Credits anymore emails but continuously keep getting emails from early morning late. Have run out of 5.0 on other side.. keep on waiting connect! Address ( a ) Records and how do I change or add a credit card details with Rebtel ’ 4-star! Delighted to see your beautiful comments about our service through this review forgot about my credit so much to,. Your loved ones abroad requested them not to send me anymore emails continuously.